The Board of Directors of Pleasant View Retirement Community have given the community a wonderful gift in announcing the appointment of Colleen P Frankenfield, R.N., N.H.A., M.S., J.D. as CEO and President. Colleen joined the Pleasant View staff as Vice President of Operations in May, 2011. Prior to coming to Pleasant View, Colleen served at the Chief Compliance Officer, Vice President of Risk Management and Quality for Presby’s Inspired Life. In this role, Colleen developed and implemented policies and procedures to ensure the highest ethics and standards in the delivery of ministry-wide healthcare and business practices, and assured compliance with regulatory agencies. Colleen has been an attorney with the law firm of Latsha, Davis & McKenna, P.C. with legal experiences in areas of medical malpractice, professional liability, personal injury, workers’ compensation, special education, labor and employment, reimbursement, regulatory compliance and business law. Prior to embarking on her legal career, Colleen served in many administrative and clinical roles at various levels within the Senior Services Community for various organizations. In these roles her responsibilities included management of skilled nursing, assisted living, personal care and independent living, with particular expertise in quality improvement, human resources and cost containment.
Colleen will lead 350 employees who serve 430 residents to keep strong the great institution inherited from the Founders Edna Hoffer and Grace Barto with Esther Henry as administrator more than 55 years ago.
